What does wagering mean?
Wagering, also known as playthrough or rollover, is a requirement that specifies how many times you must bet your bonus funds before they can be withdrawn as cash. It is a standard industry mechanism designed to ensure that bonus credits are used for gaming rather than being withdrawn immediately.
Why can't I withdraw my bonus?
Bonus funds are typically locked until the associated wagering requirements are fully met. If you attempt to withdraw while a bonus is active, you may either be unable to process the request or you might forfeit the remaining bonus balance and any winnings derived from it.
Why did my balance drop when I claimed an offer?
Depending on the offer, some bonuses may be deducted from a specific balance or require a qualifying deposit. Additionally, if you were playing with real money and then activated a bonus, your funds might be partitioned into 'Real Money' and 'Bonus Money' balances.
Do all games count equally?
No, most platforms use game weighting. Slots typically contribute the most toward wagering requirements, while table games and live dealer options may contribute a smaller percentage or not count at all, due to their lower house edge.
Can I hold two bonuses at once?
Generally, only one promotional offer can be active at a time. Attempting to activate a second bonus before completing the wagering of the first may result in the first bonus being overwritten or cancelled. Please check the terms of each offer for specifics.
What happens when a bonus expires?
If the time limit for a bonus is reached before the wagering requirements are completed, the bonus funds and any winnings generated from them are typically removed from the account. Always keep an eye on the validity period.
Can I cancel a bonus?
In most cases, players can opt-out or cancel an active bonus. However, doing so usually means you forfeit all bonus funds and any winnings earned while the bonus was active. This is useful if you prefer to withdraw your original deposit quickly.
Where do I check my wagering progress?
You can typically track your progress within your account profile under the 'Promotions' or 'Bonus' section. Here, you will see the remaining amount required to be wagered before your funds transition to the real money balance.